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Shipping & Returns

Shipping Policy

We process orders within 1–3 business days.

Shipping times may vary depending on your location and the selected product. Most orders are delivered within 7–15 business days.

Once your order is shipped, you will receive a tracking number by email.

Please note that delivery times may occasionally be affected by holidays, customs or carrier delays.

Return & Exchange Policy

If you experience any issues with your order, please contact us and we’ll do our best to help.

We accept returns or replacements for damaged or defective items within 7 days of delivery.

To request support, please contact our team with your order number and photos of the item if necessary.

Customer satisfaction is important to us, and we’re committed to providing a positive shopping experience.

Besties

Find everything your pet needs in one convenient place 🐾
From everyday essentials and grooming tools to toys, feeding accessories, comfort, and care products made for happy pets every day.

© 2026 by Besties Universe

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